Mainstream Living

COVID-19 Updates and Resources

At Mainstream Living, the safety and health of our members and staff are our highest priority.  As you are all aware, the COVID-19 virus is a rapidly evolving situation.  We have implemented a Pandemic Emergency Group that is meeting regularly to discuss guidance and directives based on information communicated by the CDC, state and local governments, and medical providers.  This is going to be a difficult time and will require that we all remain vigilant, flexible, and patient.  We appreciate that this will be especially hard on our members who may be anxious and fearful during these uncertain times.  While not a complete list, this page is meant to serve as a resourse for our staff, our members, and their families.

Update 8/4/21: Effective immediately, all employees regardless of vaccination status will once again be required to wear a face covering while working.  Visitors at any locations including offices will be required to wear a face covering and complete screening/sign-in.  

Update 6/15/21: Effective July 1, 2021, fully vaccinated employees will no longer be required to wear a face covering while at work.  Face coverings will continue to be required for unvaccinated employees.  We will continue to require sign-in and screening at all locations.  

Update 2/15/21: Mainstream Living hosted multiple COVID-19 vaccination clinics in both Ames and Des Moines.  Currently approximately 70% of our employees are fully vaccinated.  We continue to share resources and encourage all employees and members (who are able) to get vaccinated.  

Update 10/2/21: Mainstream Living will host drive-through flu vaccination clinics at each of our office locations.  Individuals with disabilities are often at a higher risk for illnesses such as the flu and physicians are emphasizing the importance of mitigating the flu virus in the wake of the coronavirus pandemic.  Staff will communicate directly with members and guardians for assistance in scheduling an appointment.  

Update 1/28/21: Mainstream Living will host several vaccination clinics for members and employees.  Clinics will be held in Ames and Des Moines.  Program leaders will reach out to families directly for help in scheduling appointments.  

Update 3/15/21: The Center in Ames has reopened for services for a limited number of members.  The team continues to evaluate how to safely offer day-habilitation services to our members and will continue to communicate directly with members and their guardians.  


Feeling Symptoms - cough, fever, shortness of breath?

Member Assistance

  • Statewide 24-hour Crisis Line (tollfree) - 855-581-8111 or text to 855-895-8398
  • Tips For Managing Your Mental Health
  • Helping Members Understand COVID-19
  • Help with Social Distancing and Isolation
  • CDC Information for At-risk Populations
  • Support Groups Central - many free online support groups for a variety of topics

Food/Grocery Resources

Entertainment/Education/Activity Resources

Unemployment Resources

If you are laid off due to COVID-19 or have to stay home to self-isolate, care for family members or due to illness related to COVID-19, you can receive unemployment benefits, provided you meet all other eligibility requirements. Work search requirements will be waived. Those requirements essentially include working for wages from an employer who claims you as an employee in six of the last eighteen months and have earned at least $2,500 in the same time period. More specific explanation of benefit eligibility can be found here

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