Mission Maker Awards
Congratulations to our quarterly Mission Makers!
Nermina Ramic, nominated by Michelle Strutzenberg and Ben Weiss
Nermina works at two houses in Ankeny that are often short staffed. She has gone out of her way to come in early, stay late, and pick up shifts in order to ensure the shifts are covered and members receive care. Nermina is also very knowledgeable about the members she works with and is an asset in training new staff. She often works alone due to her experience and knowledge, despite these both being double staffed houses. She is a very valuable member of the Mainstream team and reflects Mainstream's values of collaboration, integrity, and respect.
Arina Luu, nominated by Brenda Bacon
Arina started at our RCF in December 2018 as a DSP. She took it upon herself to go through the Medication Aide class through DMACC's continuing education program. She also went through the "Prepare To Care program" and received her certificate, going above and beyond the typical training expectations. She has proven that she is committed to growth and development in an effort to provide better services to members.
Angie Beane, nominated by Betsy DeHaan
During a recent move in, Angie went above and beyond to make sure that the process went smoothly. This young man came from Youth Homes and has a difficult time with transition and his grandparents (guardians) are very involved with his care. I (Betsy) received a call this morning from the grandmother and she was beyond pleased. She talked about how fantastic Angie was and that everything was just perfect. Angie has worked very hard to streamline these move-ins and this is exactly how it should be.
Robin Brown, nominated by Amber Corrieri
Telling the Mainstream Living story is critical in our fundraising and marketing efforts. I admit that I often hound TLs and PCs in identifying examples of member success stories and exceptional staff. These are then used in newsletters, social media, letters to donors, grants, and more. Robin never hestiates to take time out of her day to provide me with examples of our mission and vision in action. It simply would not be possible for me to do the work that I do without leaders like Robin recognizing the importance of how telling our story leads to results in donations/grants, volunteers, branding, and partnerships. I appreciate Robin's collaborative efforts in sharing the great things that happen every day at Mainstream Living.
Refika Memic, nominated by Michelle Strutzenberg
Refika works with two members who are have some struggles with behaviors like aggression, self injury, and new patterns of behaviors not seen before. Refika takes the time to analyze each behavior and tries to determine what could be the cause of it. She is very patient, caring, and attentive to members going through a difficult time. On more than one occasion, while Refika and I were brainstorming ideas that could help the members feel better or could be an underlying cause, she dropped what she was doing to go to the store to see if our idea would work. This shows an amazing level of dedication to our members and a strong desire to help them feel their best during difficult phases.
Gabe Young, nominated by Renee Hynes
Gabe took initiative to speak to the payee about a member who thought he may have compromised his banking account. Gabe reported to the payee immediaely and coordinated an effort to investigate the allegations. After the events were confirmed, Gabe assisted and collaborated in a plan of action to resolve the situation. The Team Leader was on vacation during this event and Gabe showed outstanding initiative. I was highly impressed by Gabe's professional attitude and dispostion while working with this stressfull situation.