Monthly Service Excellence Winners
Congratulations to this month's Service Excellence Award winner. If you know someone who goes above and beyond in their service to Mainstream Living, consider nominating them for a monthly award. Nominations take just a few minutes and can be completed online by clicking here: https://www.mainstreamliving.org/about-us/employee-recognition/.
Prince Duru, nominated by Michelle Strutzenberg
Recently, we had a member injure their knee while on a home visit. He was ordered for 12 weeks of physical therapy. This meant the member could not work until he was released by his doctor. Prince has gone out of his way to make sure he attends all of his appointments, physical therapy appointments, and picked up four extra shifts or more a week to make sure there was coverage at the location. He is literally there for half the time the site is open. Prince has taken concern that the member is not being active enough and communicating with his coworkers and supervisors his concerns and ideas regarding the healing process of the member.